Customer Service Representative

Des Moines, IA

Full Time

Mid Level

Join the Mahaska Team as our Customer Service Representative.

Mahaska is proud to be an Equal Opportunity Employer and encourages people
of all walks of life to apply today!

As a Customer Service Representative, you will be a key point of contact for customers, ensuring
exceptional service and satisfaction. You will handle customer interactions, process orders,
address inquiries, and provide comprehensive support in a professional and timely manner.

Job Qualification Summary:
A highly skilled professional with a strong proficiency in various computer platforms, including Google Workspace tools (Google Sheets, Docs, Slides, Google Meet, etc.). Expertise in database maintenance, ensuring data integrity, and managing large sets of information with attention to detail. Demonstrated ability to effectively utilize design software like Adobe and Canva for creative projects. Equipped with excellent keyboarding skills, enabling fast and accurate data entry and document creation. Committed to leveraging technical knowledge to support organizational goals and deliver efficient, high-quality work.

Key Responsibilities:

Data Analysis: Experience in analyzing and interpreting data and reporting.
Graphic Design: Proficiency with design tools such as Adobe and Canva to create visually appealing and functional materials.
Business Applications: Adept at using computer applications, especially Google Platforms (Sheets, Docs, Slides, Google Meet, etc.), for efficient collaboration and productivity.
Sales Reporting: Ability to manage and present sales data, leveraging strong database management skills.
Customer Service: Skilled in handling customer inquiries and fostering positive relationships.
Technical Skills: High level of proficiency in database maintenance, keyboard skills, and working with various software platforms to support business operations.
Overall, the ideal candidate will be a versatile and skilled professional who can effectively merge technology and communication to support organizational growth and enhance client interactions.

This position is based at our Des Moines, Iowa facility and requires occasional travel to our
Oskaloosa, Iowa location.

Excellent benefits and company perks!!

Our benefit packet includes: Health, RX, Dental, Company paid Life Insurance policy for full-time employees, Additional, spouse and child life insurance, 401 (k), paid personal days, and paid vacation. All are eligible on the 1^st of the month following 60 days of employment!
At 1 year of service, you will get a chance to meet with our 3^rd party financial advisors to help you with your financial planning needs.

Company Perks include: We also offer employee product discounts, and college scholarships for our employees & dependents.

Mahaska is an Equal Opportunity Employer All job offers are contingent upon passing the pre-employment background check and drug screening process. Mahaska encourages qualified candidates to submit their applications if they think they would be a good fit for the position, even if they have a concern that their background check or drug screen results may not meet the company's expectations. A positive result on these screens does not automatically mean employment will be denied. Please submit your application and answer the screening questions honestly as each report is reviewed individually to determine if a candidate will proceed with employment and any information provided during the application process will be considered as part of the decision-making process. Upon hire, all new employees are required to provide documentation of their eligibility to work in the United States. Applicants must currently be authorized to work for ANY employer in the United States. Mahaska is unable to accept applications that would require sponsorship of an employment Visa at this time. Mahaska is an Equal Opportunity Employer. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Customer Service Representative

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